ok, so i got bored at work.

anyways, here’s my open letter to potential recruits. this is something i think people should do at interviews and trials, regardless of the job you are applying for.

Dear Potential Recruits:

There are ads everyday to look for people to hire, and i will tell you why. of the 10 or so people that applies, about 8 will be given a training/trial and then only about 2 will go on to be hired. Some of you are outrightly not suitable for the job, be it personality or schedule wise. i am not trying to be a wise-crack – some companies, particularly like ours, have a strict policy on the PERSONALITIES that we hire.

we do occassionally get some that falls through the crack, but stayed on because they push the rest of us along. so, here’s a few things NOT to do. i mean, seriously, during a trial and probation period, the last thing you want to do is to fuck things up, particularly if you want the job. so here’s a list of pet peeves of mine that i was watching in the last 2 weeks.

1) mill around like there’s nothing to do. currently, i have 3-5 experienced staffs on per night, as compared to 5 newbs like you. sure, there’s nothing much to do when all of you are on food and clearing. but… if *I* can find something to do, and i am supposed to delegate my jobs away, SO CAN YOU. please don’t do nothing, it’s a sure sign of “this person doesn’t need a job”.
2) lie to me. seriously, i didn’t hire people to tell me tall tales. i have my mum for that. when i tell you to clean something, CLEAN IT. telling me “everything’s done!” when there’s a blatantly dirty table in front of me is about as impressive as a zit.

3) walk around in groups to talk. hello… again, it’s almost the same as point 1). you are hired to work. if you can talk and do nothing, then the money is better spent coming to me, since i can expand myself over 3 sections as long as i have 1 person as a busser.

4) Lie on your resume. This is slightly different from point 2), and here’s why: Canberra isn’t a big place. seriously, my left foot would have met your great aunt’s best friend’s sister’s cousin’s colleague’s husband. telling us “omg, my boss at my other work place gave me an iphone as a reward for christmas” etc etc, sounds impressive UNTIL we found out your boss is your mum. plus a few other factors… you don’t need the job.

5) don’t think you are indispensable. ya, we hired coz we are short staffed. we aren’t desperate either, which is why i haven’t gone on leave yet. the moment i feel confident, i will. meanwhile, i am more than willing to cover a zillion sections whilst people train up or get fired. so, don’t be too cocky. this is hospitality. NO ONE IS INDISPENSABLE!

6) doing something you have been explicitly told NOT to do. don’t use that computer, don’t leave tables dirty, don’t forget to clean the high-chairs. darlings, these aren’t hollow commands, i need things to run like a clockwork. i need you to queue up behind people, so there’s breathing spaces between meals for the kitchen to cook the food. i don’t like any one of you touching the tills coz i have been losing money. babies are highly sensitive to dirty crap – as customers should be anyways.

i DO check on your jobs, and again, you are hired or fired based on those little minute things. they may mean nothing to you, or seem nothing to you. but little things add up to big impressions for customers. tonight, i have complaints that stemmed more from bad attitude than bad food. people return to places based on their previous experiences there. so, IMPRESS me.

just because your mum hired you, doesn’t mean i will hire you. just because you are great at customer service, but suck at doing any other work, doesn’t mean i will hire you.

i like -

• friendly people

• hardworking people

• honest and trustworthy people

I mean, the world’s not perfect, so i don’t expect you to be. but surely. surely surely, you as a 15 yr old applying for a job, or 17, would understand that if people hire you YOU HAVE TO BE WORKING, RIGHT?!?! good. thanks.

love, sometimes,

shazz