Closed Doors

Coeur verrouillé, ouvrez l’esprit

rules behind supervising

October31

Legend of Zelda... the phantom hourglass

so, i am now officially promoted (instead of being whispered behind the curtains) because Don QUIT. yes, he finally quit, after bragging about how he’s got offered a job here, a possibility there, he’s made it. now, there use to be some good to him. but in the months since he got the role of “store manager”, about all he manages is the air and the porn magazines in the back office.

this week will mark the last week of his existence here, and he’s gone.

so what did boss do? he came to me and complained about how no one wants to step up. by now, if no one notices, my boss doesn’t have the balls to go, “here, do this for me if not i will throw shit at you”. he complains and hints real subtly, and i usually go around pretending i am very dense.

i am not stupid, neither am i inconsiderate either. the role of being a supervisor is best for someone who can be a full timer, who is a matured and who has experience before. i am, at best, a part timer and have barely any maturity because i choose not to.

however, i am sick of him hiring crazies in desperation, and so i said i won’t mind being a part-time supervisor till he can get something tight going - with a reliable person.

so what makes a leader, a supervisor?

first up in his books - don’t talk about the 2 bitches, ever. so what did i do? but continued to work on what i read months ago in a management book - get along with all types.

i will have to say, my efforts are paying off slightly. i have discovered both girls are… really just girls who didn’t and wasn’t given the chance to grow up. as such, their world’s still pretty sheltered. every thing’s about them. in my constant, “let’s try and talk to them once a day about something not work related”, i think i broke the ice between us. for the first time since they started working here, they waved bye at me when they left for the night.

hell, i even found a common talking point - ANIME!! albeit, i need to re-learn all my animes in their chinese titles.

secondly, i guess my past experiences in retail comes in real handy. With Don gone, a whole heap of accounts, rostering and stock takes falls back on Boss’s shoulders. after a few show-and-tell, he realizes i actually know what he’s talking about, and as such, there was no need for me to learn much more beyond passwords and the Australian procedures of banking in money (throw money into the hole rather than having 3 bodyguards protect you all the way to the bank vault).

the essential skills behind supervising though, isn’t knowing how things are to be done, but being able to pull everything off subtly and deftly. i have to learn to work with all these different personalities, and also make them work together when we need them to. i have to understand that i sometimes have to be an ass for things to mesh out.

i am scared to screw up, but then again, if someone else does screw up, it is also my fault now.

the buck stops at me.

somehow, that feels strangely awesome lol!!

exams next wednesday, and i am all work. can’t wait.

posted under Blog, Work | No Comments »

snowed under

October24

spring! spring!

i am sorry i haven’t been around. since i “fired” someone, school’s stress level has been upped, plus since i was sick, i felt like i was out of the loop with school.

suffice to say, i still feel like shit, and it’s been a good 5 weeks or something since i fell ill. the reasoning, behind all that, was that i reacted badly to the antibiotics. it wiped my stomach clean, and i am currently pretty sensitive to everything, mostly milk. that constitutes like half of my drinks, as i love my daily hot chocolate and ice tea - not to mention the hazard of working in a restaurant where i have very easy access to great coffees.

work

It hasn’t been great, at all. when i finally was able to get back to work properly (aka being able to work the whole weekend without feeling like death has suddenly punched me in the stomach), i had a talk with boss about my intended salary that he promised.

granted i was sick for literally 4 weeks in a row, and most times, i couldn’t work a day out of the proposed 4 working days. however, i have worked there for 2 whole years now, and i would say my performance is at least 80% satisfactory and 100% all heart. why 80%? coz when i started, i was a dumb shit and had a phobia of working in hospitality.

in that little conversation, however, he pretty much said since i wasn’t there, he wouldn’t and couldn’t start me on that proposed salary - it just wasn’t going to be fair to him. i can see where he was coming from, but at the same time, the way he put it out to me (language and etc), sounds like i have to prove to him too that i can work like i “proposed” to.

excuse me, but i have been there and worked my ass off, especially last christmas season when he promptly decided he could fire just about everyone, and i could learn to handle 3 sections. i don’t see why i need to prove more to him than i already have gone over and above for him.

furthermore, when i asked him about my pay, he claimed that he already told me. and discussed it. uh, no? then he said he could put me back on the “old pay loading” - which again sounds like he’s going to lower my pay.

considering how he’s paying the bitches more now, complete with the holiday pay, i am not about to let him lower my pay.

then, 2 weeks ago, something stupid happened. i have always suspected the bitches of stealing my tips, and everyone else’s. but, i have no solid proof, and besides, since i am so obviously biased against them, few people care to believe me. so i decided to give them the benefit of doubt.

then, a customer waved me over one night, and said that they found those 2 bitches behaving suspiciously, and wanted to make sure i got my tips. see, after leaving the tab on their table, since we were short staffed, i helped to clear every section’s plates and took out meals. when customers were ready to pay, i was serving other tables too. i did get my tips, all 10 bux worth, and so i mentioned it casually to them the amount i received.

and they were like, “omg, nooo, we gave you 20! we saw her putting it into her pocket.”

trying to be nice, i approached the manager to say that there might have been a mistake, please talk to bitch1 about it. he did absolutly nothing, other than perhaps giving her a warning or something. i finally had enough, and went to ask her nicely, “a customer gave me 20 bux. you only gave me 10, is everything all right?”

and she CLAIMED she thought a customer wouldn’t tip me 20 bux, and left the cash in the till.

at the end of the night, the till was short THIRTY dollars.

and when told about that, what did boss say? “well if some girls are too lazy to attend to their customers, to go the extra step, i believe that the person at the till, who has taken the extra time out to serve their customers, should get some tips too.”

uhm. no. not when all they are doing is fucking stand at the till all night, and did no service, no cleaning.

then he shrugged, and go “what can i do? that’s their attitudes. i can’t change that.”

guess i will be job hunting soon. that’s something *I* can change.

school

i don’t really want to talk about it. but, i am stressed, seriously considering changing degrees or quitting altogether, and just taking a time out.

games

well. considering all my time at work, i have hardly time to play many games. however, i did get Tom Clancy’s Rainbow six. the sad thing? my pc’s obsolete for it. i am guessing for most new games now and in the future, my pc will be too old to play them.

i was thinking of upgrading my pc over christmas, so… friends, any presents? that would be helpful. not the whole pc, just parts of it.

meanwhile, on WoW, i finally switched servers. it’s a bittersweet experience i guess, since i have grown so fond of everyone i knew on the server, and it is going to be awkward to start all over again in terms of relationships. but logging on to chat in town…. i think i do enough of that on lineage 2 previously to not want that experience.

i don’t get it though. why ask me to join you when you will not be playing with me at all =/. having to pug even for raids just get too sad.

OH. and the crazy arse person on the server that scares the fuck out of me?

i told him i got a new boyfriend, and he went all emo. “you don’t love me anymore, so i am transferring servers.”

i never loved you before, how the fuck do i stop loving you? if you so need to get laid, i think there’s some 50cents hookers too. i mean, you’re so rich and all. i mean, wtf, fly me to tasmania so you can get a good holiday fuck? wth.
oh yes, by the way, i am definitely a chick. i only told you i was a transgender because i needed to get you off my back. unfortunately, it not only didn’t make u do what i hoped u had do, aka stop being a dumbass stalker, you seemed to grew verbally abusive. you’re absolutely mental. chicks are humans too. we are all different, we have emotions, and we think. loving to suck a cock does NOT make one a chick. ok?
further more, stop thinking you are all that great please. the reasons why your own guild don’t ask you to do much raids or anything else is because they think you aren’t that good. just because you are all decked out in purples doesn’t change that fact, so stop bullying people who are new to the game and are under geared - they are so much better than you.

oh yeah, that feels SO good.

posted under Blog, Rant, Work | 1 Comment »

surviving life

October10

i was asked to fire someone the other night, as part of my job scope, apparently. it didn’t go down too well with me, particularly when the girl started crying. i can see why it was unfair: her car broke down, she could not find another form of transport that would have brought her to work in a timely manner. besides, she just moved - how would she know how to get home?

after sending her to chat with my boss: in her anxiety, i think she misunderstood my boss, whom, allegedly, told her that he honestly thought she was just blowing off the company. she could stay if she thinks she could work as a part of the team.

whatever it is… it sucks to take away someone’s job from them.

posted under Blog, Rant | No Comments »
« Older Entries

www.flickr.com
  • Valid XHTML
  • XFN
  • WordPress